Support Services
New Client Registration
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Clients can come in Monday to Friday between 9 am and 11:45 am to be seen without an appointment. New clients will need the following to register:
ID for everyone in the household
Acceptable ID Types you can bring
with you:
Acceptable ID Types you can
bring with you:
Driver’s license
Photo ID card
Birth certificate
Passport
Landing papers / refugee claimant status
Ontario Works (OW) statement
Ontario Disability Support Program (ODSP) statement
Child tax benefit (for children’s names)
Lease agreements (if the lease states the individual(s) living in the household – this one is a last-case scenario as they don’t list birthdays)
Please provide a document to show your current address
We will also ask
We will also ask for your primary income source to help us get a better picture of the needs within our community. This also helps us to advocate for change within Guelph and share our data with Feed Ontario and Food Banks Canada, who support change at the provincial and federal levels.
Please note: New and current clients may be referred to a location closer to where they live. Please check THE MAP for all of our satellite locations to find the location that can best serve your household.
Current Clients
No one ever plans to need services such as a Food Bank until they do. The reality is that many in our community just don’t have the means to get by.
The decline in jobs that pay a living wage and employer pensions benefits, loss of jobs due to lay-offs and increases in interest rates, mean that many of our neighbours are unable to get the basic necessities for their families.
Active clients are required to bring ID every time they come to access GFB services. Acceptable forms of ID include; government issued photo ID or mail with the clients name and local address matching the information on file.
Annual Updates
On your first visit of the calendar year, you will be asked to update the information on your file as if registering for the first time. We also ask that you update intake staff as information changes during the year.
Getting to the
Guelph Food Bank
Note:
Clients are required to arrange their own transportation.
Please check our food hub locator map to see if you have a closer location to where you live by using our Postal Code check in map. You may be referred to a location closer to where you live when visiting our main Guelph Food Bank hub at 100 Crimea St. Guelph.
No one ever plans to need services such as a Food Bank until they do. The reality is that many in our community just don’t have the means to get by.
The decline in jobs that pay a living wage and employer pensions benefits, loss of jobs due to lay-offs and increases in interest rates, mean that many of our neighbours are unable to get the basic necessities for their families.
Getting There
The closest regular bus stop is located at Paisley and Alma on the Imperial (10) line.
A quick and easy way to determine the best bus route from where you live to your applicable servicing point is by using Google Maps and selecting 'Transit' as your direction type.
‘On Demand’ bus stop
Guelph Transit has an ‘On Demand’ bus stop located directly in front of our building – it is highly recommended that you pre-book this service if looking to use it as wait times can otherwise be upwards of 45 minutes.
Information on this service is available here.
Call or email for details – 519-767-1380| guelphfoodbank@gmail.com